* Tastings/ Consultations are by appointment only. Each session can take upwards of forty five minutes to an hour and a half if needed.
* Tastings/Consultations are $40 and require to be booked in advance. Each tasting/consultation includes up to six cake flavors and up to eight different fillings.
* Please contact us regarding availability.
* All designs and quotes rendered during your visit are property of Kakes by Karen, it's owners and designated affiliates.
* 50% Non-refundable retainer is required to reserve our services for your date. This is in addition to the completed and signed agreement regarding your cake design and order.
* Due to the high volume of orders, we highly suggest that you place your order at least two to three months in advance.
* Balance is due no later than 14 days prior to your event date.
* Two weeks to a week prior to your event date, you will receive a confirmation regarding the complete details of your order (pending time availability).
* We LOVE our customers and we will work with you any step of the way, but there are times when our services, style, or product may not be the best fit to your requests or expectations. If we see this may be an issue to accomplish your order, we will let you know as soon as possible, and reserve the right to refer you to a resource that may be a better fit to your request.
* Consultations for specialty cakes are done via email or by phone. There are no tastings offered with this option unless requested. If a request is needed, please refer to "Tasting/Consultations" tab (located above), for additional details.
* Designs must be finalized one week prior to your event to secure availability and duability. After this, no changes will be accepted, as materials may have already been purchased and arrangements made.